Right of withdrawal
You have the right to withdraw from this contract within thirty days without giving any reason.
The cancellation period shall be thirty days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.
To exercise your right of withdrawal, you must
Sora Cycling – Emre Birgül
Goethestrasse 99
64319 Pfungstadt
Germany
Email: info@soracycling.de
by means of a clear statement (e.g. by email or post) of your decision to withdraw from this contract.
You may use the attached sample cancellation form for this purpose – however, this is not mandatory.
Alternatively, you can exercise your right of withdrawal via our returns page:
👉 https://soracycling.de/pages/rueckgabe-umtausch
To meet the deadline, it is sufficient for you to send the notification before the expiry of the cancellation period.
Return conditions
Returned items must:
-
be unwashed and unworn ,
-
are in perfect condition ,
-
with all original labels and
-
be packed in the original packaging .
Returns that do not meet these requirements are excluded from return.
If there is evidence that the goods have been used or are not in their original condition, we reserve the right to refuse return or refund.
Consequences of revocation
If you cancel this contract, we will reimburse you all payments we have received from you, including delivery costs (except for additional costs for alternative delivery methods), promptly and at the latest within 14 days of receiving your notification of cancellation. We reserve the right to refuse reimbursement until we have received the returned goods or you have provided proof that you have sent them, whichever occurs first. The return of the goods must reach us no later than 30 days after receipt.
Returns made later cannot be considered.
Return address:
Sora Cycling
Goethestrasse 99
64319 Pfungstadt
Germany
Return costs
The shipping costs for returns are to be borne by the customer .
This also applies to all additional costs incurred (e.g. redeliveries in the event of refusal of acceptance).
Return costs
The shipping costs for returns are to be borne by the customer .
This also applies to all additional costs incurred (e.g. redeliveries in the event of refusal of acceptance).
Sample cancellation form
(If you wish to cancel the contract, please fill out this form and return it.)
|
Sample cancellation form (If you wish to cancel the contract, please fill out this form and return it.) – To SORA Cycling, Goethestr. 99, 64319 Pfungstadt, Germany, info@soracycling.de – I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following – Ordered on (*)/received on (*) – Name of the consumer(s) – Address of the consumer(s) – Signature of the consumer(s) (only if notification is made on paper) - Date |
